Mobile Monitoring Policies
Professionalism. Timeliness. Excellence.
Privacy
Our GPS ankle monitoring service is dedicated to safeguarding the privacy of individuals. We collect data such as names, contact details, and addresses from our clients, as well as GPS location data for the purpose of providing monitoring services. This information is used to monitor and track individuals, ensuring security and compliance. We may share data with authorized parties as required for service provision and legal compliance. Your personal information is retained for the necessary duration as required by law or for service provision. You have rights to access and correct your information. This Privacy Policy is effective as of 11/08/2022, and any updates will be posted on our website.
Terms and Conditions
By accessing and using our GPS ankle monitoring website, you agree to comply with the following Terms and Conditions. The information provided on the website is for general informational purposes and does not constitute professional advice. The content provided on the website is for informational purposes only, and we reserve the right to modify or update it at any time. The use of our services is subject to applicable laws and regulations. Users are responsible for providing accurate and up-to-date information regarding both personal and payment information. By using our website, you acknowledge and accept these Terms and Conditions.
Client Responsibility
Clients are responsible for providing accurate and up-to-date personal information. This includes but is not limited to, name, contact details, and current address. Clients must ensure that the payment information provided, including credit card details, remains current and valid. It is the client's responsibility to update this information promptly in the event of any changes or updates. Clients are required to promptly notify the GPS ankle monitoring service of any changes to their contact information or payment details. This includes changes in address, email address, and phone number. Clients must promptly communicate with the GPS ankle monitoring service in case of any issues, concerns, or changes related to their account, monitoring services, or personal information. Clients acknowledge that providing incorrect or outdated information may affect the accuracy and effectiveness of the ankle monitoring services, and they accept liability for any consequences arising from such inaccuracies.
Cancellation and Refunds
Clients utilizing our GPS ankle monitoring services are responsible for initiating the proper legal procedures to request the removal of the monitoring device. In the event that a monitoring device should be removed, client must provide legal proof justifying the removal. This legal proof may include court papers or a direct communication from their attorney explicitly requesting the removal of the monitoring device.
Removal orders need to specify the location where the removal is intended to take place, ensuring that our team can coordinate the process efficiently and legally. The GPS ankle monitoring service reserves the right to verify the legitimacy of the provided legal proof and may contact relevant authorities to confirm the request.
If a client is able to cancel the monitoring service before the end of the paid period, they are encouraged to contact our customer service team. Clients may be eligible for a refund for the days during which the monitoring service was not needed. Refund requests will be assessed on a case-by-case basis.
It is important for clients to understand that the removal of the monitoring device and any associated refunds are contingent upon the fulfillment of legal requirements and adherence to the terms and conditions of the monitoring service agreement. Clients are responsible for any outstanding fees or charges incurred up to the point of device removal.
The GPS ankle monitoring service reserves the right to modify or update this policy as needed, and any changes will be communicated to clients in a timely manner.
Customer Service: Tiana@mobilemonitoring.org -or- Lindsey@mobilemonitoring.org